Restaurant bans diners who bought most expensive items then refused to pay £350 bill
The misbehaved group of ten feasted on lobster before wreaking havoc in the AA award-winning Dorset restaurant before deciding they only wanted to pay less than a quarter of their bill.
Image: Tom’s Lyme Regis WS)
A group of diners who allegedly only gamble £100 of their £450 bill have been slammed as a restaurant boss told them never to return.
Tom Robinson has denounced the “appalling” behavior of ten guests, who have all been banned, reports Dorset Live.
The head chef of Tom’s Lyme Regis, an AA Rosette-winning restaurant, said the party ordered some of the most expensive dishes on the menu.
They then started complaining about the popular seafood restaurant – and were only paying a small percentage of the bill when they had finished the meal, which included a £60 lobster order.
They wreaked havoc in the restaurant and ended the evening causing such a mess that the team was forced to let them go for only a small fee.
Were you at the restaurant and did you witness the behavior? Email [email protected]
Tom’s Lyme Regis)
The owner said: “If restaurateurs could write reviews about their customers, tonight would be my only star.
“Tonight a table crossed the line and went beyond to make my guests and team uncomfortable.
“Provide customers with ‘try it,’ pikes hitting the back of customers’ heads, allowing children to climb over fuse boxes and gas heaters, order the most expensive items from the menu and refusing to pay, at a personal cost of £350 at a time when hospitality is struggling.
“To tonight’s guests, if you see this never come back to my establishment, I hope you are proud of your abyssal behavior.”
He says he wouldn’t challenge them and explained why he let them out.
He added: “We had a genuine fear that it would escalate, and it would have had a huge impact and created a negative experience for other diners.
“At the time there were 50 other guests, we don’t want people not having the experience they deserve.”
He ended his public post on the matter by pointing out how guests on the site normally behave very well.
The chef added: “PS this is rare and I love the hospitality, the food and all the lovely guests. Just wanted to remind people that we have a zero tolerance policy when it comes to abusive behavior towards our wonderful guests and my crew of absolute rock stars.”